コロナで予約済みのホテルはどうなる

旅行のこと

こんにちは!おひとり様暮らし満喫中のSAWAです。

連日コロナ報道で全世界コロナ疲れがひどいですよね。
東京オリンピックがどうなるか…など話題ですが、自分のことも気になります。
ゴールデンウィークに夏休み。
海外へ行く予定の人は、かなり前から予約をしているので気が気ではありません。
全てをパックでとっている人は、旅行会社がキャンセルを認めてくれれば全額返金されます。
航空券のみでも、JALやANAなど大手であれば融通がききます。(きっと)
問題はホテルです。
自分でホテルをとることも多くなり、キャンセルが無料の特約がついているときはいいですが、ついついケチってキャンセルできない部屋にしたりもします。
そんなときどうなるんでしょう…。
私も、夏の旅行のホテルをとっているので、気になって色々調べてみました。

旅行会社のコロナ対応
こんにちは!おひとり様暮らし満喫中のSAWAです。夏のバカンスの雲行きがいよいよ怪しくなってきました。いまのところは、会社から禁止令はでていません。でていませんが…政府が非常事態宣言を出したタイミングで、社内通達がでそうな気配です。(涙)...

 

コロナ理由でホテルのキャンセルはできる?

国内の旅行会社を使っていると安心です。(気持ち的に)
結構柔軟な対応をしてるようです。

各旅行会社のコロナ情報

日々変更する状況にちゃんと対応して掲載してくれています。
やはり問題は、今や主流となっているホテル予約サイトです。

私の夏のホテル予約はすべてagodaで行っています。
何か所かは数日前までキャンセル可能ですが、他はすでに支払っています。
どうなるんだろう。

アゴダのコロナ対応

現在弊社では非常に多くのお問い合わせを頂戴しているため、チェックイン日が2週間以内に迫っているご予約を優先に、対応を進めております。弊社カスタマーサポートへすでにお問い合わせされているお客様におかれましては、大変恐れ入りますが、確認ができ次第順番にご回答申し上げますので、もうしばらくお待ちくださいますよう、何卒ご理解のほどお願いいたします。

新型コロナウィルスに関するアゴダでの対応について

まだ先のことは分かりませんが、少しずつでも対応してくれているようです。
安心しました。
こういうとき、自分で予約をしていると大変だなと感じます。
せめて日本語対応サイトだとこんなインフォメーションを読むことができますが、海外のサイトだとそうもいきませんもんね。
まずはチェックイン2週間以内の人は問合せなどアプリでチェックしてみてください。

トリバゴのコロナ対応

旅行をキャンセルする場合も、また予定通りお出かけになる場合も、旅行者の皆様が充分な情報をもとに適切な判断を下せるよう、弊社は情報のご提供に努めております。

新型コロナウイルス (COVID-19) 関連情報

トリバゴの場合、料金比較サイトなのでここではキャンセルはできませんと書いてありました。
確かに、トリバゴから色々なサイトに飛んで予約をするので、キャンセルもまたそのサイトの規定によります。
自分が予約したのはどこからかを再度確認しましょう。

Booking.comのコロナ対応

新型コロナウイルスによる健康上の懸念の関係で、旅行のご予定を変更されいたいといったことはございませんでしょうか。ログインすると、各地域の渡航規制にもとづく予約の変更などに関する情報をご確認いただけます。

新型コロナウイルスに関する最新情報

Booking.comでは、予約している人へ各種情報を提供しているようです。
私が予約していないので詳しい情報はわかりませんが、自分の予約番号でアクセスすると詳細がわかると思います。

エクスペディアのコロナ対応

ホテルが手数料を請求する場合、手数料を支払わずにキャンセルできるよう、こちらのフォームにご入力をお願いいたします。14 日以内に弊社よりご連絡いたします。

 新型コロナウイルス (COVID-19) について

エクスペディアが一番明確に書いてある気がします。
手数料かかりそうなときは言ってきて!と書いてあるので。

さいごに

世界的な流行なので、各旅行会社とも柔軟な対応をとってくれているようです。
SARSが流行ったときはアジアだけだったので、特になんにもしれくれなかった記憶がありましたが…。
それでも、いつまで続くかわからないので、キャンセルのタイミングも難しいですね。
しっかりサイトチェックが必要です。

【各航空会社の情報】

にほんブログ村 旅行ブログへ
にほんブログ村

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